Privacy Policy

Shaker Studio Co. (“Shaker Studio Co.,” “Studio,” “Company,” “we,” or “our”) respects your privacy and is committed to protecting the information collected through shakerstudioco.com, related forms, scheduling tools, communications, and service engagements. This Privacy Policy explains what information may be collected, how it may be used, when it may be disclosed, and what choices may be available to you.

By using shakerstudioco.com, submitting a contact form, booking a consultation, communicating by email, phone, or text, or otherwise interacting with Shaker Studio Co., you acknowledge the practices described in this Privacy Policy.

1. Information Collected

Shaker Studio Co. may collect information that you voluntarily provide, including your name, business name, email address, phone number, website URL, project details, scheduling information, billing details, and any other information you choose to submit through forms, email, phone, calendar bookings, or direct communication.

Shaker Studio Co. may also collect certain technical and usage information automatically, such as IP address, browser type, device information, pages viewed, referral data, approximate location data, and website interaction data through analytics, cookies, logs, or similar technologies.

If services involve business systems setup, AI voice workflows, Twilio, Vapi, Google Workspace, CRM tools, automations, or related integrations, additional operational information may be accessed or processed as necessary to configure, test, support, or maintain the requested services.

2. How Information Is Used

Information may be used to:

• Respond to inquiries and provide requested information.
• Schedule consultations, calls, demos, or project discussions.
• Prepare proposals, invoices, statements of work, and project materials.
• Deliver website, automation, CRM, AI reception, operational, or support services.
• Configure or troubleshoot third-party services and integrations.
• Communicate about projects, timelines, updates, deliverables, or account matters.
• Improve website functionality, service delivery, and user experience.
• Maintain security, detect misuse, and protect rights or property.
• Comply with legal obligations and enforce applicable terms.

3. Text Messaging and Mobile Communications

If you provide a mobile number, Shaker Studio Co. may contact you by text message for appointment coordination, service-related updates, project communication, follow-up, and other business communications related to your inquiry or relationship with the Studio.

Message frequency may vary depending on your interaction with the Studio, the status of your inquiry, and any active project or support relationship. Message and data rates may apply based on your mobile carrier plan.

You may opt out of non-essential text communications at any time by replying STOP to a text message, or by contacting Shaker Studio Co. directly at hello@shakerstudioco.com. You may reply HELP for assistance or contact the Studio through the website.

Mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes. Mobile numbers will not be sold, rented, or shared for third-party marketing.Service providers that assist with message delivery, platform operations, or technical support may process mobile information only as needed to provide those services on the Studio’s behalf.

If Shaker Studio Co. uses Twilio, Vapi, or similar communication providers, those providers may process message content, call metadata, delivery information, or technical routing data as part of providing communication services.

4. Cookies, Analytics, and Tracking

Shaker Studio Co. may use cookies, analytics tools, pixels, or similar technologies to understand website traffic, improve performance, remember preferences, and evaluate how visitors use the site. These technologies may collect technical and behavioral information over time and across pages.

Most browsers allow users to control cookies through browser settings. Disabling cookies may affect certain website features or functionality.

5. Sharing and Disclosure of Information

Shaker Studio Co. does not sell personal information in the ordinary course of business. Information may be shared only in limited circumstances, including:

• With service providers, contractors, or platforms that help operate the website, communications, billing, scheduling, hosting, analytics, or client services.
• With third-party tools or vendors when necessary to configure, support, or deliver requested services.
• To comply with law, regulation, subpoena, court order, or legal process.
• To protect the rights, safety, property, or security of the Studio, its clients, or others.
• In connection with a business transfer, restructuring, or sale involving some or all business assets.

Except as stated above, mobile numbers and SMS consent data are not shared with third parties or affiliates for marketing purposes.

6. Third-Party Platforms

Projects and communications may involve third-party services such as hosting providers, registrars, analytics tools, payment platforms, scheduling tools, Twilio, Vapi, Google Workspace, CRM software, automation tools, and other vendors. Those third parties operate under their own terms and privacy practices, and Shaker Studio Co. is not responsible for the privacy or security practices of independent third-party platforms.

7. Data Security

Shaker Studio Co. uses reasonable administrative, technical, and organizational measures to help protect information against unauthorized access, loss, misuse, or disclosure. However, no website, platform, transmission method, or storage system can be guaranteed to be completely secure.

8. Data Retention

Information may be retained for as long as reasonably necessary to respond to inquiries, provide services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, or support legitimate business operations.

9. Your Choices and Rights

Depending on your location and applicable law, you may have rights regarding access to, correction of, deletion of, or restriction of certain personal information. You may also request to update contact details or opt out of certain communications by contacting the Studio at hello@shakerstudioco.com.

California residents may have additional rights under applicable California privacy laws. Requests will be considered and handled as required by applicable law.

10. Children’s Privacy

shakerstudioco.com is not directed to children under 13, and Shaker Studio Co. does not knowingly collect personal information from children under 13 through the website. If information from a child under 13 is believed to have been submitted, contact the Studio so appropriate steps can be taken.

11. Changes to This Privacy Policy

Shaker Studio Co. may update this Privacy Policy from time to time by posting a revised version on shakerstudioco.com. The updated version becomes effective when posted unless a later date is stated. Continued use of the website or services after changes are posted indicates acceptance of the revised Privacy Policy.

12. Contact

Questions or privacy requests may be directed to: